Interpersonal performance (93kb)
Keith Haynes
British Journal of Hospital Medicine 68(3): 120
- 121
(Mar 2007)
International research reveals that impaired performance in doctors is as much to do with behaviour, attitudes and communication skills as clinical skills (Levinson et al, 1997; Bunting et al, 1998). It is estimated that at any one time about 5% (6000) of UK doctors experience performance problems (General Medical Council, 2005). The personal and economic consequences of ‘poor performance’ are significant. The National Audit Office estimates the full cost of excluding a consultant to be £180 000 per annum (National Audit Office, 2005).
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